Withdrawing funds on ZendPay is quick, simple, and secure. Transferring to another wallet or withdrawing directly to your bank account is designed to be easy and efficient. Follow the steps below to withdraw your funds through ZendPay:
Steps to Withdraw Cryptocurrencies on ZendPay
- Log In to Your ZendWallet Account
Start by logging into your ZendWallet account using your registered email and password. Ensure that you have completed any required KYC verification for a smooth withdrawal process. - Navigate to ZendPay
Once logged in, go to the main dashboard and locate the ZendPay option in the main menu. This section allows you to send and receive funds instantly. - Select the Recipient
In the ZendPay section, enter the recipient’s ZendWallet username. If you’re withdrawing to a wallet outside the ZendPay network, select the option to withdraw to an external wallet and input the recipient’s wallet address. - Enter the Withdrawal Amount
Specify the amount you wish to withdraw from your ZendPay balance. You can withdraw in any available cryptocurrency or token supported by ZendWallet. Ensure that the withdrawal amount meets the minimum withdrawal limit. - Review Transaction Details
Double-check all details before proceeding. Review the recipient’s address, the amount, and the transaction fees associated with the withdrawal. Confirm that everything is correct. - Confirm the Withdrawal
After verifying the details, click Confirm to initiate the withdrawal. Depending on your account’s security settings, you may need to complete additional verification steps such as two-factor authentication (2FA) or entering your PIN. - Wait for Transaction Confirmation
Once the withdrawal is confirmed, your funds will be processed. The time it takes to complete the withdrawal can vary depending on the network and the cryptocurrency used. You will receive a confirmation email and can track the status of your withdrawal directly in the Transaction History section of your ZendWallet account.
Things to Keep in Mind
- Transaction Fees: ZendPay transactions may incur a small fee, depending on the cryptocurrency network and withdrawal type.
- Withdrawal Limits: There may be limits on the amount you can withdraw at once, depending on your account level or KYC verification status.
- Processing Times: Withdrawals may take some time, depending on the network congestion of the cryptocurrency being withdrawn.
- External Wallets: If you are withdrawing to an external wallet, ensure the address you enter is correct. Once the funds are transferred, they cannot be retrieved.
Troubleshooting Common Issues
- Incorrect Address: Always double-check the recipient’s address before confirming a withdrawal. ZendWallet is not responsible for funds sent to incorrect addresses.
- Pending Transactions: If your withdrawal is pending for an extended period, check the network status of the relevant cryptocurrency or contact ZendWallet customer support for assistance.