How to Use ZendFx for CAD Payments with Crypto

ZendFx on your ZendWallet Business account enables businesses to make Canadian Dollar (CAD) payments using cryptocurrency. With USDT (Tether) or USDC (USD Coin), you can send payments in CAD directly to recipients, bypassing the complexities of traditional banking systems.

Here’s a detailed guide to help you set up your account, initiate payments, and troubleshoot potential issues.

Why Use ZendFx for CAD Payments?

ZendFx simplifies making CAD payments internationally by converting your chosen cryptocurrency into Canadian Dollars. 

This service is ideal for businesses looking for a cost-effective and fast way to handle payments in Canada.

How to Set Up ZendFx for CAD Payments

Before you can start making CAD payments, ensure your ZendWallet Business account is set up:

1. Sign Up for a ZendWallet Business Account
   • Visit ZendWallet.com and register your business account by providing your business name, email, and other required details.
2. Complete KYB Verification
   • Submit your company details, including registration certificates and tax ID, for Know Your Business (KYB) verification. This is essential to activate your account.
3. Invite Team Members (Optional)
   • If needed, add team members to your account and assign roles for better management of payments.

Steps to Make CAD Payments Using ZendFx

1. Log In to Your Account
   • Access your ZendWallet Business account and navigate to the ZendFx section to initiate a transaction.
2. Check Payment Requirements
   • Minimum payment: $1,000 CAD
   • Maximum payment: $1,000,000 CAD per transaction
   • Supported cryptocurrencies: USDT and USDC
   • Required documentation: Invoices or contracts for verification purposes
3. Choose Your Cryptocurrency
   • Select either USDT or USDC as your payment option.
4. Specify CAD as the Payment Currency
   • Enter the amount you wish to send in Canadian Dollars. The system will calculate the equivalent cryptocurrency value.
5. Enter Beneficiary and Bank Details
   • Provide accurate recipient details, including the bank name, SWIFT code, account number, and address.
6. Review and Confirm
   • Double-check all details before confirming the transaction.
7. Upload Supporting Documents
   • Upload required documents for compliance verification.

Troubleshooting Common Issues

1. Transaction Not Going Through
   • Solution: Check your account balance and ensure all payment fields are completed accurately.
2. Document Errors
   • Solution: Verify that documents are in the correct format (PDF, JPG, or PNG) and meet size requirements.
3. Delayed Processing

Solution: Payments typically take 24–72 business hours. If delayed further, check with the recipient’s bank or ZendWallet support.